Frequently Asked Questions
Everything you need to know about outfitting your pet in style.
How do I find the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest, and length to ensure the perfect fit for our apparel.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags. Please ensure the product is free of pet hair before returning.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle. However, we recommend air drying to maintain the integrity of the fabrics and prints.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.